{"id":1656,"date":"2023-10-22T23:22:49","date_gmt":"2023-10-22T21:22:49","guid":{"rendered":"https:\/\/www.cashmaticbenelux.com\/terms-and-conditions-of-sale\/"},"modified":"2026-05-21T23:36:32","modified_gmt":"2026-05-21T21:36:32","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.cashmaticbenelux.com\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"
\n\n\t
\n\t\t\t\t
\n\t\t\t\n\t\t\t\n

Terms and conditions of sale<\/strong><\/span><\/h1>\n

Article 1 – Scope of application.<\/strong><\/h2>\n

The present General Terms and Conditions of Sale <\/strong>apply, without restriction or reservation, to all sales concluded by the www.moneytic.be <\/strong>website with consumers and non-professional or professional buyers wishing to acquire the products or services offered for sale on our website.<\/p>\n

These terms and conditions of sale <\/strong>apply to the exclusion of all other terms and conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.<\/p>\n

The Customer declares that he\/she has read these General Terms and Conditions of Sale <\/strong>and has accepted them by ticking the appropriate box before placing an order on the website. <\/p>\n

As a result, any service provided by the www.moneytic.be <\/strong>website implies the buyer’s unreserved acceptance of these General Terms and Conditions of Sale<\/strong>.<\/p>\n

Article 2 – Invalidity or unenforceability<\/strong><\/h2>\n

The nullity or inapplicability of one of the clauses of these general terms and conditions of sale shall not affect the validity or applicability of the other clauses defined in the document.<\/p>\n

The fact that www.moneytic.be <\/strong>does not invoke these terms and conditions at a given time shall not be construed as a waiver of its right to do so at a later date.<\/p>\n

Article 3 – Content of the General Sales Conditions.<\/strong><\/h2>\n
    \n
  • Sales prices of products and services, excluding VAT.<\/li>\n
  • Any delivery charges.<\/li>\n
  • Any installation costs.<\/li>\n
  • Delivery times.<\/li>\n
  • Terms of payment<\/li>\n
  • After-sales service.<\/li>\n
  • Your right of withdrawal.<\/li>\n
  • Offer duration.<\/li>\n
  • The cost of a long-distance call to contact us.<\/li>\n<\/ul>\n

    Article 4 – Our contact details.<\/strong><\/h2>\n

    To contact us, please use the following form:<\/p>\n

      \n
    • Name of site owner: MoneyTic.<\/strong><\/li>\n
    • Registration court: Brussels. <\/strong> <\/li>\n
    • Contact name : MoneyTic SRL<\/strong><\/li>\n
    • Postal address: Boulevard du neubi\u00e8me de ligne 35, 1000 Brussels.<\/strong><\/li>\n
    • Email address: info@moneytic.be.<\/strong><\/li>\n
    • Telephone number: <\/strong>+32 23 800 444<\/strong>.<\/strong><\/li>\n
    • VAT number: BE 1001.029.607.<\/strong><\/li>\n<\/ul>\n

      Article 5 – Nature of products offered for sale.<\/strong><\/h2>\n

      The products and services offered for sale on our website are the following:<\/p>\n

        \n
      • Automatic coin changers.<\/strong><\/li>\n
      • Related services.<\/strong><\/li>\n<\/ul>\n

        Article 6 – Modification of the General Sales Conditions.<\/strong><\/h2>\n

        As these General Terms and Conditions of Sale <\/strong>may be subject to subsequent modifications, the version applicable to the Customer’s purchase is that in force on the website on the date the order is placed.<\/p>\n

        In the absence of proof to the contrary, the data recorded in the computer system of the www.moneytic.be <\/strong>site constitutes proof of all transactions concluded with the Customer.<\/p>\n

        Article 7 – Right of access, rectification and opposition.<\/strong><\/h2>\n

        Customers have the right to access, rectify and object to all their personal data at any time, in accordance with the law of December 8, 1992 on the protection of privacy with regard to the processing of personal data.<\/p>\n

        The customer may exercise this right by writing, by post and with proof of identity, to :<\/p>\n

        Boulevard du neuvi\u00e8me de ligne 35, 1000 Brussels.<\/strong><\/p>\n

        Or <\/strong><\/p>\n

        info@<\/strong>moneytic<\/strong>.be<\/strong><\/p>\n

        Article 8 – Our pricing policy<\/strong><\/h2>\n

        The prices of the products or services sold are those in force on the day the order is taken.<\/p>\n

        They are denominated in euros and calculated exclusive of tax.<\/p>\n

        Consequently, they will be increased by the VAT rate(and shipping costs<\/em>) applicable on the day of the order.<\/p>\n

        The www.moneytic.be <\/strong>website reserves the right to modify its prices at any time.<\/p>\n

        However, we undertake to invoice the products or services ordered at the prices indicated when the order is placed.<\/p>\n

        These rates are firm and non-revisable during their period of validity, as indicated on the www.moneytic.be <\/strong> website.<\/p>\n

        We reserve the right to change prices at any time outside this validity period.<\/p>\n

        Article 9 – Discounts and rebates<\/strong><\/h2>\n

        The prices quoted include any discounts and rebates that MoneyTic SRL<\/strong> may grant on the basis of its results or the assumption by the purchaser of certain services.<\/p>\n

        Article 10 – Orders.<\/strong><\/h2>\n

        The main characteristics of products and services are presented on the website.<\/p>\n

        The customer is obliged to read them before placing an order.<\/p>\n

        The choice and purchase of a product or service are the sole responsibility of the Customer.<\/p>\n

        The photographs and graphics presented on the website are not contractual and do not engage the responsibility of MoneyTic SRL<\/strong>.<\/p>\n

        The customer must refer to the description of each product or service in order to know its properties and essential particularities.<\/p>\n

        It is the Customer’s responsibility to select the products and services they wish to order on our website, according to the following procedures:<\/p>\n

          \n
        • Customers are free to choose the products or services they wish to purchase.<\/li>\n
        • The customer validates his order by accepting the General Terms and Conditions of Sale <\/strong>and proceeds to payment using the means of payment available on the site.<\/li>\n
        • Confirmation of order acceptance and receipt of payment is sent to the customer.<\/li>\n<\/ul>\n

          Contractual information is presented in French and will be confirmed at the latest when the order is validated by the Customer.<\/p>\n

          Validation of the order by the Customer implies unreserved acceptance of these General Terms and Conditions of Sale<\/strong>.<\/p>\n

          The Customer acknowledges having the capacity required to contract and acquire the products or services offered on the website. <\/p>\n

          The products and services presented on the website are offered for sale in the following territories: <\/p>\n

            \n
          • Belgium, Luxembourg<\/strong> <\/li>\n<\/ul>\n

            The sale will only be considered final after MoneyTic SRL<\/strong> has sent the Customer confirmation of acceptance of the order by e-mail, and after the Customer has received the full price and\/or the full deposit due.<\/p>\n

            For orders placed exclusively over the Internet, the registration of an order on the www.moneytic.be <\/strong>website is completed when the Customer accepts the present General Terms and Conditions of Sale<\/strong> by ticking the appropriate box and validates the order.<\/p>\n

            The customer can check the details of his order, its total price and correct any errors before confirming his acceptance.<\/p>\n

            This validation implies the acceptance of the entirety of the present General Conditions of Sale <\/strong>and constitutes proof of the sales contract.<\/p>\n

            It is therefore the Customer’s responsibility to check the accuracy of the order and to report any errors immediately.<\/p>\n

            Any order placed on the website constitutes the formation of a distance contract between the Customer and MoneyTic SRL<\/strong>.<\/p>\n

            MoneyTic SRL<\/strong> reserves the right to cancel or refuse any order from a Customer with whom there is a dispute concerning the payment of a previous order.<\/p>\n

            Customers can track the progress of their orders on the www.moneytic.be<\/strong> website.<\/p>\n

            Any changes to the order made by the Customer will only be taken into account by MoneyTic SRL<\/strong> within the limits of its possibilities and on condition that they are notified by e-mail to the seller at least 2 days before the date scheduled for delivery of the order.<\/p>\n

            In the event that FISKA SRL is unable to accept these modifications, the sums paid by the Customer will be refunded within a maximum of 7 days from notification of the impossibility of accepting the modifications requested by the Customer (unless the Customer prefers to benefit from a credit note).<\/p>\n

            Article 11.1 – If a deposit is paid when the order is placed.<\/strong><\/h2>\n

            In the event of cancellation of the order by the Customer after its acceptance by MoneyTic SRL<\/strong> less than 7 days before the date scheduled for the supply of the products and services ordered, for any reason whatsoever other than the exercise of the right of withdrawal or force majeure, the deposit paid at the time of the order shall be automatically acquired by the Seller and shall not give rise to any reimbursement whatsoever.<\/p>\n

            Article 11.2 – If no deposit has been paid with the order.<\/strong><\/h2>\n

            In the event of cancellation of the order by the Customer, after its acceptance by MoneyTic SRL<\/strong> less than 7 days before the date scheduled for the supply of the products and services ordered, for any reason whatsoever other than the exercise of the right of withdrawal or force majeure, a sum corresponding to 50% of the total amount of the purchase will be acquired by the seller and invoiced to the Customer, as damages, in compensation for the loss thus suffered.<\/p>\n

            Article 12 – Duration of offers.<\/strong><\/h2>\n

            On our site, product and service offers are valid as long as they are visible on the site.<\/p>\n

            Article 13 – Delivery charges.<\/strong><\/h2>\n

            The sales prices of products and services<\/strong> do not include :<\/strong><\/p>\n

              \n
            • Order processing fees.<\/li>\n<\/ul>\n

              These costs are invoiced in addition, under the conditions indicated on the website and calculated before the order is placed.<\/p>\n

              The payment requested from the Customer corresponds to the total amount of the purchase, including these charges.<\/p>\n

              Specific customer orders may be considered.<\/p>\n

              If necessary, they will be the subject of an estimate accepted in advance by the latter.<\/p>\n

              Quotations issued by MoneyTic SRL<\/strong> are valid for 1 month from the <\/em>date of issue.<\/p>\n

              An order based on a quotation is only considered to have been accepted once MoneyTic SRL<\/strong> has received a deposit equal to the amount of the order.<\/p>\n

              An invoice is issued by MoneyTic SRL<\/strong> and given to the Customer upon receipt of payment.<\/p>\n

              No delay in delivery may give rise to termination of the sales contract by the buyer or by the seller.<\/p>\n

              Article 14 – Terms of payment.<\/strong><\/h2>\n

              The price is payable in cash, in full, on the day the order is placed by the Customer, by secure payment, in accordance with the following terms and conditions:<\/p>\n

                \n
              1. By Paypal, <\/strong>Visa, MasterCard, Bancontact, bank transfer, financing.<\/strong><\/li>\n<\/ol>\n

                Payment data is exchanged in encrypted mode using the SSL protocol.<\/p>\n

                Payment is not debited until the service has been performed:<\/p>\n

                In the case of payment by credit card, the card is only debited when the order is processed.<\/p>\n

                MoneyTic SRL<\/strong> shall not be obliged to deliver the products and services ordered by the Customer if the Customer does not pay the price in full in accordance with the above conditions.<\/p>\n

                Payments made by the Customer will only be considered final once MoneyTic SRL<\/strong> has received the sums due.<\/p>\n

                In addition, MoneyTic SRL<\/strong> reserves the right to suspend or cancel the delivery of current orders placed by the customer in the event of non-compliance with the above terms of payment.<\/p>\n

                The customer shall not be charged any additional costs beyond those incurred by MoneyTic SRL<\/strong> for the use of a means of payment.<\/p>\n

                Article 15 – Non-payment<\/strong><\/h2>\n

                In the event of non-payment of any invoice on the due date, the buyer shall owe the seller, ipso jure and without prior notice, interest at the rate of 10% if the buyer is not acting for professional purposes.<\/p>\n<\/p>\n

                This rate is specified in article 5 of the law of August 2, 2002 concerning the fight against late payment in commercial transactions.<\/p>\n<\/p>\n

                Any invoice unpaid on the due date will automatically incur, without notice of default, a lump-sum penalty equal to the principal, interest and costs, with a minimum amount of 75 EUR.<\/p>\n<\/p>\n

                In the event of legal collection, the purchaser is liable for reasonable collection costs.<\/p>\n<\/p>\n

                These costs may include legal fees, as well as internal management costs in excess of the lump-sum payment.<\/p>\n

                Article 16 – Deliveries.<\/strong><\/h2>\n

                The products and services ordered by the Customer will be available for :<\/p>\n

                  \n
                • Belgium, Luxembourg <\/strong><\/li>\n<\/ul>\n

                  Within the lead time indicated on the product sheet, plus the time required to process the order.<\/p>\n

                  MoneyTic SRL<\/strong> undertakes to use its best efforts to deliver the products or services ordered by the Customer as soon as possible.<\/p>\n

                  However, these times are given for guidance only.<\/p>\n

                  If the products or services ordered have not been delivered within 30 days after the indicative delivery date, for any reason other than force majeure or the fault of the Customer.<\/p>\n

                  The sale may be cancelled at the written request of the Customer.<\/p>\n

                  The sums paid by the Customer will then be returned to him at the latest within fourteen days of the date of termination of the contract, to the exclusion of any compensation or deduction.<\/p>\n

                  The customer is responsible for checking the conformity of the products and services delivered.<\/p>\n

                  The customer has a period of 7 days from delivery to express any reservations or claims for non-conformity or apparent defects of the products and services delivered by e-mail, <\/em>with all relevant supporting documents.<\/p>\n

                  Once this period has elapsed, and if these formalities have not been complied with, the products or services will be deemed to be in conformity and free from any apparent defect, and no claim will be validly accepted by MoneyTic SRL<\/strong>.<\/p>\n

                  MoneyTic SRL<\/strong> will reimburse or replace, as soon as possible and at its own expense, any products or services delivered which the Customer has duly proven to be lacking in conformity or to have apparent or hidden defects, in accordance with the conditions set out in these General Terms and Conditions of Sale<\/strong>.<\/p>\n

                  Article 17 – Returns.<\/strong><\/h2>\n

                  Following receipt of your order, you have 14 days to return your package.<\/p>\n

                  1) Return acceptance conditions :<\/p>\n

                  Items must be returned in their original packaging and in a condition suitable for sale.<\/p>\n

                  2) Procedure for processing a return :<\/p>\n

                  On receipt of your return, it will be carefully examined by our returns department.<\/p>\n

                  Option A: Your package meets the return acceptance conditions, and we will refund or exchange the item. <\/p>\n

                  Option B: Your package does not meet the return acceptance conditions, no refund or exchange will be granted.<\/p>\n

                  1) Return and reshipment costs :<\/p>\n

                  When you make a return, you are responsible for shipping costs.<\/p>\n

                  However, in the event that a return shipment must be sent to you following an exchange, the costs incurred will be borne by MoneyTic SRL<\/strong>.<\/p>\n

                  Article 18 – Transfer of ownership – Transfer of risk.<\/strong><\/h2>\n

                  The transfer of ownership of products and services from MoneyTic SRL<\/strong> to the Customer will only take place after full payment of the price by the Customer, regardless of the date of delivery of said products and services.<\/p>\n

                  Whatever the date of transfer of ownership of the products and services, the transfer of the risks of loss and deterioration relating thereto will only take place when the Customer takes physical possession of the products and services.<\/p>\n

                  If the purchaser is the subject of receivership or liquidation proceedings, MoneyTic SRL<\/strong> reserves the right to reclaim any goods sold and not paid for within the framework of the receivership proceedings.<\/p>\n

                  Article 19 – Your right of withdrawal.<\/strong><\/h2>\n

                  You have the right to withdraw from this contract without giving any reason within a period of fourteen days from the day following receipt of the goods to notify us of your decision to withdraw.<\/p>\n

                  To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail).<\/p>\n

                  In order for the withdrawal period to be respected, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.<\/p>\n

                  Effects of withdrawal<\/p>\n

                  In the event of your withdrawal from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen, where applicable, a delivery method other than the less expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.<\/p>\n

                  We will make the refund using the same method of payment you used for the original transaction, unless you expressly agree to a different method.<\/p>\n

                  In any case, this refund will be free of charge for you.<\/p>\n

                  Article 20 – Exceptions to the right of withdrawal under art. VI.53 CDE. <\/strong><\/h2>\n
                    \n
                  • Service contracts after the service has been fully performed.<\/li>\n
                  • If performance has begun with the consumer’s express prior consent.<\/li>\n
                  • If the consumer has also acknowledged that he will lose his right of withdrawal once the contract has been fully performed by the company.<\/li>\n
                  • If the supply of goods or services whose price depends on fluctuations in the financial market beyond the company’s control and likely to occur during the withdrawal period.<\/li>\n
                  • If the supply of goods made to the consumer’s specifications or clearly personalized.<\/li>\n
                  • If the supply of goods is likely to deteriorate or expire rapidly.<\/li>\n
                  • If the supply of sealed goods which cannot be returned for reasons of health or hygiene protection and which have been unsealed by the consumer after delivery.<\/li>\n
                  • If the supply of goods which, after delivery, and by their nature, are inseparably mixed with other items.<\/li>\n
                  • If the supply of alcoholic beverages, the price of which has been agreed at the time of concluding the sales contract, delivery of which can only be made after thirty days, and the actual value of which depends on market fluctuations beyond the company’s control.<\/li>\n
                  • If the consumer has expressly asked the company to visit him to carry out urgent maintenance or repair work. If, on the occasion of this visit, the company provides services in addition to those specifically requested by the consumer, or goods other than spare parts essential for maintenance or repair work, the right of withdrawal applies to these additional services or goods. <\/li>\n
                  • If the supply of sealed audio or video recordings or sealed computer software has been unsealed after delivery.<\/li>\n
                  • If the supply of a newspaper, periodical or magazine (except for subscription contracts for these publications).<\/li>\n
                  • If the contracts are concluded at a public auction.<\/li>\n
                  • If the provision of accommodation services (other than for residential purposes), transport of goods, car rental, catering or services related to leisure activities if the contract provides for a specific date or period of performance.<\/li>\n
                  • If the supply of digital content not provided on a tangible medium if performance has begun with the express prior consent of the consumer, who has also acknowledged that he will thereby lose his right of withdrawal.<\/li>\n
                  • If betting and lottery service contracts.<\/li>\n<\/ul>\n

                    <\/strong><\/p>\n

                    Article 21 – Termination and breach of contract by the seller<\/strong><\/h2>\n

                    In the event of unilateral cancellation of any sale by the buyer, the latter shall owe the seller, by way of forfeit indemnity, a sum equal to 30% of the value, exclusive of VAT, of the sale price of the product or service.<\/p>\n

                    In addition, each party will have the right, after an unsuccessful formal notice of 15 days, to automatically terminate the agreement in the event that the other party remains in default of all or part of its obligations, without prejudice to the right of rescission.<\/p>\n

                    Except in cases of force majeure and without prejudice to the preceding paragraph, in the event that the seller remains in default of performance of any obligation under the agreement causing prejudice after receipt of a formal notice to which he has failed to respond for 15 days, he shall owe the purchaser compensation equal to 10% of the value of the order excluding VAT.<\/p>\n

                    Article 22 – Force majeure<\/strong><\/h2>\n

                    Any event, such as :<\/p>\n